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Thank you for shopping at Joglekar Enterprises. We value your satisfaction and strive to provide high-quality products and excellent customer service. Please review the following information regarding our return and refund policies:
Returns: If you are not entirely satisfied with your purchase, we're here to help. You have 10-15 days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Your item needs to have the receipt or proof of purchase.
Refunds: Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Exchanges: If you need to exchange an item for a different size or color, please contact our customer service team. We will guide you through the exchange process and ensure that you receive the desired item promptly.
Non-Returnable Items: Certain types of items cannot be returned, such as perishable goods, personalized items, and gift cards. Please contact our customer service team if you have questions about specific items.
Return Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Damaged or Defective Items: In the unlikely event that your item arrives damaged or defective, please contact our customer service team immediately. We will work with you to resolve the issue and provide a replacement or refund as necessary.
How to Initiate a Return: To initiate a return, please contact our customer service team to obtain a return authorization and shipping instructions. Please do not send your purchase back to the manufacturer without prior authorization.
Thank you for shopping with us!
